• Commonwealth of Pennsylvania.
  • $102,080.00 -149,730.00/year*
  • Langhorne , PA
  • Information Technology
  • Full-Time
  • 301 Stratton Ct

  • Full-time employment
  • Work Hours: 8:30 am to 4:30 pm; Monday - Friday; 30 minute lunch
  • Hiring Preference for this vacancy will be given to candidates who live within Delaware County. If no eligible candidates who live within Delaware County apply for this position, candidates who reside in other counties may be considered.
  • Primary purpose of the Department of Human Services (DHS) Information Technology Technician is to provide support to computer users in the Human Services Local Area Network (LAN). This position requires an in-depth understanding of PC hardware, peripherals, devices and software applications and the ability to independently setup and configure PC equipment, as well as identify, research and resolve first-tier technical problems as determined by the Information Technology administration. May be required to work outside of normal hours.Respond to telephone calls and email from personnel requesting technical support from the DHS Help Desk. Document, track and monitor all technical problems to ensure a timely resolution. Ability to lift, move and transport equipment weighing as much as 50 pounds. Install and test client applications, including communication software. Perform routine office duties. Travel and report to other offices as needed to support Human Services computer users.

  • Must meet PA residency requirement For more information on ways to meet PA residency requirements, follow the link and click on Residency
  • PA residency requirement
  • Minimum Experience and Training Requirements: An associate's degree in any information technology field; OR two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; OR an equivalent combination of experience and training.
  • Minimum Experience and Training Requirements:
  • Based on your answers to the supplemental application questions regarding education, you may be instructed to upload a copy of your college transcripts to your application
  • Must be able to perform essential job functions
  • Score valid for this specific posting onlyScore based on information reported on application and supplemental questionsProvide complete and accurate information or: score may be lower than deserved application processing may be delayed disqualification may result May only test once under this announcementEmail notice of test results providedFurther information on testing, assistance for persons with disabilities, veterans' preference, and other items can be obtained from:Harrisburg: 2nd Level, Strawberry Sq. Complex, 320 Market St., P.O. Box 569, Hbg., 17108-0569; Telephone (717) ###-####Philadelphia: 110 North 8th St., Suite 503, Phila., 19107Pittsburgh: 411 Seventh Ave., Room 410, Pgh., 15219Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)Internet: Info/Pages/default.aspx
    Score valid for this specific posting only
  • Score based on information reported on application and supplemental questions
  • Provide complete and accurate information or: score may be lower than deserved application processing may be delayed disqualification may result
  • May only test once under this announcement
  • Email notice of test results provided
  • Harrisburg Philadelphia Pittsburgh Telecommunications Relay Service (TRS) Internet
    Commonwealth of Pennsylvania

    Associated topics: equipment, infrastructure, ip, maintain, maintenance, satellite, server, system engineer, system technician, technician

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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