• EdAdvance
  • $58,390.00 -84,700.00/year*
  • Litchfield , CT
  • Information Technology
  • Full-Time
  • 32 Osborn Rd

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Information Technology Support Specialist
Full Time/ 40 hours per week

District Wide/Northwest CT area

Major Responsibilities:
  • Support and troubleshoot all computing systems and WiFi connectivity for EdAdvance and member districts
  • Support and provide training in educational technologies such as Google G-Suite, Interactive LCD projectors, iOS devices and associated apps, Chromebooks, Windows OS, Microsoft Office and Office 365, School Messenger, and Powerschool
  • Inspect equipment and coordinate necessary repairs with the Director of Technology Operations
  • Assist in new hardware/software implementation in member districts as deemed necessary by the Director of Technology Operations
  • Respond to trouble tickets promptly
  • Open and manage service requests with vendors as necessary
  • Support, troubleshoot, and upgrade internal EdAdvance systems as needed
  • Other duties as may be assigned
  • Regular and consistent attendance is considered an essential function of this position

The I.T. Support Specialist works under the supervision of the Director of Information Technology.

  • Bachelors in Computer Science or related field and/or equivalent experience
  • Minimum of one year experience providing technology training; working with educational applications a plus
  • Knowledge of Windows OS (server and client), Microsoft Office, iOS, Google Apps for Education devices and systems; Powerschool knowledge a plus
  • Working knowledge of basic TCP/IP communications and Client-Server relationships
  • Ability to work independently and as part of a team
  • Experience in writing and preparing reports, evaluations, and technical professional materials
  • Ability to troubleshoot, identify problems, and investigate solutions
  • Ability to lift up to 50 pounds.
  • Travel between sites required using personal vehicle

Application Procedure: visit to apply. For questions regarding the application process, please email ...@edadvance.org

Position open until filled
Anticipated starting date ASAP

Associated topics: deskside, help desk, network, pc, support, support specialist, systems administrator, technical support specialist, technician, technician i
Associated topics: client support, excel, help desk, information technology support, msword, support, system support, technical support, technical support specialist, troubleshoot

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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