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The Instructional Designer will produce the courseware to support the training programs defined by Program Managers. This includes conducting needs assessments to identify strategically aligned learning and development initiatives, designing and developing training courseware in a variety of delivery modes (e.g., instructor led training, self-paced training, virtual, blended), managing external vendors to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions.

Creates courseware design, development, and deployment strategy for world class blended learning programs that are experiential, drive behavior change and increase performance within our global Sales business units. Develop learning curricula that align with learning and performance strategies. Manages the design and execution of junior staff creating courseware. Build and maintain valued relationship with key internal and external stakeholders. Develop assessment approaches that conform to global accreditation strategies and processes. Evaluate the business impact of learning programs through use of learning and performance metrics.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Recognized as a subject-matter expert within Oracle. Typically 8 plus years relevant experience in Sales and Sales Enablement plus knowledge in the Applications, Technology or Hardware sectors is needed. Coaching and Project Management experience across a variety of delivery mediums. Deep experience designing and developing learning programs across delivery mediums (mobile learning, e-learning, virtual learning, live simulation, and live classroom). Proficient in establishing learning and performance metrics and measurements (ROI & Benchmarking). Strong in building relationships and maintaining relationships. Experience in analyzing business needs and selling value to customers. Previous project/program management experience. Experience delivering facilitation, training, coaching and/or development of learning programs. Self starter with high energy, drive, enthusiasm, initiative, and commitment. Excellent communication, facilitation and persuasive skills, both written and verbal. Ability to build strong relationships and navigate through senior stakeholder discussions. Experience leveraging standard eLearning tools and web-based meeting tools. Team player. Leadership skills. Business travel of up to 30 percent annually may be expected of this position. Knowledge of Instructional design authoring tools preferred. Fluency in English, working knowledge of other languages is an asset. Bachelors Degree or equivalent experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.


*Title: *Oracle CX Cloud Enablement Expert

*Location: *Remote worker anywhere in the US

/Are you passionate about championing customer experience? /

/Do you want to share your expert knowledge of the Sales Force Automation or Service areas with Oracle s internal sales and channel organizations?/

/Can you partner with leaders in Sales, Sales Consulting, Product Marketing and Product Management globally to develop efficient enablement programs?/

/Do you have a creative instinct that needs to be unleashed?/ Then, Oracle has a great opportunity for you.

We are seeking a subject matter expert with a successful history of selling, marketing or implementing CX solutions. This role requires superlative communication skills and ability to manage complex projects. You will develop programs, trainings and courses that will impact thousands of sellers worldwide. You will have the opportunity to grow and learn in a global organization focused on promoting and growing a successful range of solutions. Join Oracle now!

This position is responsible for designing and developing training for Oracle Sales Reps, Solution Engineers and Oracle Partners, focusing on the Oracle CX Cloud Applications

The ideal candidate for this position should have:

  • Subject matter expert knowledge of CRM technology, Sales, Customer Service, eCommerce domains

  • Experience selling and/or implementing Oracle CX Cloud solutions

  • Experience developing creative training and delivering to a diverse set of Sales audiences

  • Experience developing eLearning courses with Adobe Captivate or similar software

  • Excellent written and verbal communication skills

  • Excellent project management skills

  • Self-starter with ability to manage time and objectives independently, along with working within a team

  • 5 years business software professional experience

  • BA/BS degree in a relevant field, advanced degree a plus



Responsibilities include:

  • Develop and deliver regional and global sales and solution engineer training and policies

  • Manage the design, development, and deployment of product, process and skills enablement programs that drive elite performance within Oracle's global sales organization and Oracle PartnerNetwork

  • Drive internal and partner enablement through initiatives including learning plans, live training, and test development

  • Manage stakeholder committees and project build teams

  • Coordinate with regional sales, sales consulting, alliances & channels, product marketing, and product management teams

Expected Travel: Up to 25% domestic and international travel anticipated

Expected Travel: Up to 25% domestic and international travel anticipated

Candidates shouldsend resumes directly to: ...@oracle.com

Oracle is an EqualEmployment Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, sexual orientation, gender identity, disability and protectedveterans status or any other characteristic protected by law.

As part ofOracle s employment process candidates will be required to complete apre-employment screening process, after a conditional offer has been extended.



Title:Oracle CX Cloud Enablement Expert

Location:United States

Requisition ID:19000ICR

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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